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Our tech support department is closed on all major holidays. We are available to take your calls Monday through Friday between 9:00 a.m.

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Through this site you will also have access to our FTP (File Transfer Protocol) area where you can download patches and new enhancements as soon as they become available. Weekdays, excluding holidays, during the hours when the phones are open, we still give email questions our highest priority. It all depends on how many people we have working and how much email is coming in at any one time, but we do try really hard to get you the right answer as quickly as possible.

Response times can be considerably longer over the weekend, holidays and immediately after a product release. (You will find our email submission forms at our web site.) We typically respond to email queries within 24-48 hours during the business week. The second fastest way to get an answer to your question is to email us. The answers to about 90% of the questions we are asked can be found there, so it really is worth the time to take a look! These pages are updated frequently and have the same information that our support techs will use to answer your question if you call or email us. Our support FAQs are available 24-7 for your convenience. You may find the latest support information for Hitman 2: Silent Assassin at. The fastest way to answer most questions is by visiting our online support. (When contacting us via email or fax, please ensure to put the game title in the subject of your message.)

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If you are unable to find the information you need on our web site, please feel free to contact us via email, fax, telephone or letter. Our web site contains up-to-date information on the most common difficulties with our products this information is the same as that used by our support agents. If you have a technical problem with the game, our Support Department is here to help. For information about the ESRB rating, or to comment about the appropriateness of the rating, please contact the ESRB at 1-800- 771-3772.

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This product has been rated by the Entertainment Software Rating Board. Always store the disc in its protective case. Take occasional rest breaks during extended play. Do not leave the disc in direct sunlight or near a radiator or other source of heat. Do not touch, smudge or scratch its surface.

Rest for at least 10 to 15 minutes per hour while playing a video game.ДЄvoid bending the disc.

Make sure that the room in which you are playing is well lit.

Avoid playing if you are tired or have not had much sleep.

Sit a good distance away from the monitor, as far away as the length of the cable allows.

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The PC compact disc is intended for use exclusively on IBM compatible systems with the minimum configurations specified on the system requirements of the game purchased.

If you experience any of the following while playing a video game вЂ“ dizziness, altered vision, eye or muscle twitches, loss of awareness, disorientation, any involuntary movement, or convulsions вЂ“ IMMEDIATELY discontinue use and consult your physician before resuming play. If you, or anyone in your family, has an epileptic condition, consult your physician prior to playing. Certain conditions may induce previously undetected epileptic symptoms even in persons who have no history of prior seizures or epilepsy. Exposure to certain patterns or backgrounds on a television screen or while playing video games may induce an epileptic seizure in these individuals.

HEROES OF MIGHT AND MAGIC V-HAMMERS OF FATEДЄ very small percentage of individuals may experience epileptic seizures when exposed to certain light patterns or flashing lights.

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